IMPORTANT: Sears Home Services has four order types, and there are different shipping rules depending on those order types. Make sure you understand the different and requirements of those rules here: https://sears.logicbroker.com/hc/en-us/articles/360000145186-What-are-the-shipping-rules-for-the-various-order-types-How-can-I-tell-
All testing will be managed through the Testing module in Stage Portal, regardless of the communication type (EDI, API, Portal, etc.)
The Testing module is where you will view the test orders you have generated, the results of your test documents (acknowledgements, invoices, etc.), and the completion of the test case scenarios.
There are 5 distinct test scenarios you will go through:
- Test Case 1 - Singe Line PO
- The purpose of this test is to process a single line PO by accepting, shipping and invoicing the item ordered, using the shipping method requested.
- Test Case 2 - Multiple Line PO
- The purpose of this test is to accept/ship/invoice multiple items while specifying which items go in several boxes.
- The purpose of this test is to accept/ship/invoice multiple items while specifying which items go in several boxes.
- Test Case 3 - Multiple Line PO Cancellation/Discontinued:
- The purpose of this test is to cancel the the items of the order, and to discontinue (aka NLA or Obsolete) one of the items
- Test Case 4 - Multiple Line PO - Backorder
- The purpose of this test is to backorder the first line, ship/invoice the 2nd line, update the backorder date on the 1st line, then ship/invoice the 1st line. This test is optional if the vendor does not support backorders.
- Test Case 5 - Multiple Line PO - Multiple Invoices
- The purpose of this test is to acknowledge the whole order, partially ship/invoice the two lines separately, and provide a substitution. There are two test options, depending on whether you can process a substitution or not. You only do one of the following:
- Test Case 5 - Multiple Line PO - Multiple Invoices: Acknowledge, ship and invoice the various lines separately OR
- Test Case 5A - Multiple Line PO - Substitution/Multiple Invoices: Acknowledge, ship and invoice the various lines separately while substituting line 2.
- The purpose of this test is to acknowledge the whole order, partially ship/invoice the two lines separately, and provide a substitution. There are two test options, depending on whether you can process a substitution or not. You only do one of the following:
Go to the Testing & Test Cases section of the Sears Home Services Knowledge Base to get started.
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