In the knowledge base, we've erred on the side of giving you as much information as possible. However, at a high-level, we can show you a simple view of what everyone needs to do to get through onboarding:
- Setup your username/password and add users if you have more than one.
- Managing Users Link: https://sears.logicbroker.com/hc/en-us/articles/360029322212-Managing-Users
- If doing EDI, confirm the connection works.
- Generate your test orders in the Testing module in Stage Portal, regardless if your connection is Portal, EDI, API, etc. Follow the test case requirements.
- Test Cases Link: https://sears.logicbroker.com/hc/en-us/sections/115001144446-Testing-Test-Cases
- Testing Stage Portal Link: https://stageportal.logicbroker.com/testing/
- Once test orders are complete, Sears Home Services reviews the account and pushes into Production. Logicbroker sends a final "go live" email, which is when the Production Portal is enabled to be used and Production inventory can be loaded.
We have a few tours that walk through the 5 test cases below (from a Portal user perspective):
Test Case 1 (TC1):
Test Case 2 (TC2):
Test Case 3 (TC3):
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