Support

Contact Information

• Sears Home Services Contact Information
• Logicbroker Contact Information

General FAQs

• Onboarding: So what am I supposed to do to go live?
• Account: Forgot Password?
• Account: How do I add users to our account?
• Account: I need to "white list" the Logicbroker IP address for our connection. What is your IP address?

Shipping & Cancel FAQs

• I need to manually invoice an order, what do I do?
• What are the shipping rules for the various order types? How can I tell?
• How do I mark an item cancelled?